Frequently ~

Asked Questions

If you have other burning questions we weren’t able to address here, feel free to email.

[email protected]

Orders ~

We specialize in premium Korean body and face care products, including skincare, body lotions, serums, cleansers, and more. Please note, we currently do not offer makeup products.
Yes, all our products are 100% authentic, purchased directly from the manufacturer to ensure the highest quality.
Currently, we do not offer international shipping. We only ship within the UAE.
We accept various payment methods, including credit/debit cards and popular payment gateways such as PayPal and Apple Pay.
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.
We offer hassle-free returns within 30 days for U.A.E. orders. For more information, please refer to our return policy.
Orders are usually processed within 1-2 business days. Delivery times vary based on location, but domestic orders typically arrive within 3-5 business days.
Orders can only be canceled before they are shipped. Once an order is processed and shipped, cancellations are no longer possible.
Yes, Sewnearth offers gift cards in various denominations. They can be purchased directly from our website.

Products ~

While we offer a range of products that are fragrance-free, some may contain natural or added fragrances. Please check the product description or ingredients list for more detailed information on each product.

Scent is such an important part of our identity, something that makes us who we are. Most of our products contain essential oils, but even our most gentle products have fragrance due to the fact that the ingredients themselves have a scent. In order to remove that scent and be truly “fragrance-free”, we would have to introduce more synthetics, which isn’t the direction that our company wishes to take at this time.

We strive to ensure that our products are free from nut ingredients. However, we advise checking the ingredients list for each product, as formulations may vary. If you have allergies, please consult with a healthcare professional before using any product.
For packaging-free products, we recommend storing them in a cool, dry place away from direct sunlight. If the product requires refrigeration, it will be indicated in the product description.
Currently, we do not have a program for taking back empty containers for recycling. However, we encourage you to recycle your packaging responsibly through your local recycling programs.